Money Back Guarantee policy

To ensure all of the customers have a great experience in Autelkeytools store, most purchases are covered under the Money Back Guarantee.

The Money Back Guarantee Policy means you're protected if the item you ordered didn't arrive, is faulty or damaged, or doesn't match the listing. You'll get your money back. For all the details of how the Money Back Guarantee works, please see our full policy guidelines below.

When does The Money Back Guarantee apply?

You're covered under Money Back Guarantee when:

  • You don't receive an item
  • You receive an item that doesn't match the listing
  • You receive an item that's broken or faulty

Autelkeytools normally work with customer to quickly resolve any issues, but if you can't agree on a solution, you can ask PayPal or credit card to step in and help. In most cases, you'll get a full money back according to our Money Back Guarantee.

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